Shipping Policy

Welcome to Premium Topup's Shipping Policy page. We strive to provide you with a seamless and enjoyable shopping experience, including clear information about our shipping process. Please take a moment to review the following details.

1. Shipping Methods:

We offer various shipping options to accommodate your preferences and needs:

• Standard Shipping: Our default shipping method ensures your posters are delivered within 1-2 business days from the date of purchase.

2. Processing Time:

After your order is successfully placed, please allow 1 business day for processing before your posters are shipped. During peak seasons or promotional periods, processing times may be slightly extended.

3. Shipping Costs:

Shipping costs are calculated based on your selected shipping method, order weight, and destination. You'll see the accurate shipping cost during checkout before completing your purchase.

4. Order Tracking:

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment's progress.

5. Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for any delays caused by incorrect or incomplete addresses provided by customers.

6. Delivery Attempts:

Our shipping partners will attempt delivery to your provided address. If you are unavailable at the time of delivery, they may leave a delivery attempt notice. It is the customer's responsibility to follow the instructions on the notice to reschedule delivery or pick up the package from a designated location.

7. Undeliverable Packages:

In the event that a package is undeliverable due to an incorrect address or other issues, it will be returned to our warehouse. We will contact you to confirm the correct address and arrange for re-delivery. Additional shipping charges may apply.

8. Order Modifications and Cancellations:

Once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before completing your purchase.

9. Shipping Damage and Returns:

If your posters arrive damaged, please contact our customer service within 7 days of receiving your order. For more information about returns and our return policy, please refer to our Returns and Refunds Policy page.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at contact@premiumtopup.co.in.

Thank you for choosing us for your art needs. We look forward to providing you with high-quality posters and excellent service.